Stuart Schofield

Det har længe været anerkendt, at der gennem en leders karriere findes nogle grundlæggende færdigheder, som har hjulpet dem med at nå dertil, hvor de er i dag. En af disse færdigheder er uden tvivl evnen til at lytte. Men nyere forskning antyder, at selve lederrollen kan gøre det svært for personer i ledende stillinger at udøve den færdighed. I denne artikel ser Stuart Schofield (Client Director) nærmere på de menneskelige impulser og bias, som forstyrrer vores evne til at lytte – og hvad ledere kan gøre for at minimere dem.

It has long been acknowledged that across a leader’s career, there are some fundamental skills that will have helped them get them to where they are. One of those skills is undoubtedly listening. However, recent research suggests that the very role of leadership itself can make it difficult for those in senior positions to exercise this skill. In this article, Stuart Schofield (Client Director) looks at the very human impulses and biases that get in the way of listening and what leaders can do to help minimise these biases.

Whether it’s a friend, a colleague or a spouse, the giving and receiving of feedback represents an important juncture in any of our relationships. In this article we explore what relationship counsellors might say about the importance of feedback and we offer a practical ‘how to’ guide.