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Mannaz is Rated a Top Performer by its Clients

Monday, December 19, 2016

Mannaz is dedicated to developing the capabilities of leaders and organisations. We work for some of the world’s leading companies developing their executives and project leaders across the world. Thus, we are honoured this year to have received a satisfaction score of 84% by our clients and a loyalty index of 86%.

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Based on our clients’ overall experience with Mannaz, we are being rated with top performance when it comes to:

  • Expertise/competencies
  • Delivering on our commitments
  • Customer service and involvement

We asked our clients: “How likely is it that you would recommend Mannaz to others?” The Net Promoter score (NPS) is calculated based on this question. With an excellent NPS of 65 our clients are our ambassadors and many new client relationships have been built based on referrals.

 

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We strive to deliver the best and most sustainable solutions to our clients. This year Mannaz was recognised in the Best Organisational Development Consultant Category by the Human Resource Magazine’s Vendor of the Year Awards in Hong Kong. Mannaz demonstrated the ability to design tailored solutions based on dialogue and a deep understanding of client needs.

Our combination of leadership research, practical experiences from several of the most vibrant organisations in the world and diverse expertise of our staff is a critical factor in establishing and maintaining long-term collaborative partnerships with our clients.

At Mannaz, our core team of 80 boasts a rich background in specific professional fields, as well as academics and the study of human behaviour. They are joined by over 400 experts, consultants and facilitators from 40 countries, who collectively speak more than 40 languages.

Creating cross-cultural understanding not only fosters sustainable behavioural change, but enables Mannaz to provide global reach with local understanding.

Real people enabling real achievement is more than our mantra; it’s what we are committed to doing every day.