Communication and dialogue

Who takes part?

Anyone who wants to clarify and understand their own communication. You know that your communication is not always perceived the way you want it to be, but maybe you don’t know exactly what can be improved.

You’ll benefit from this course, regardless of your professional background, area of responsibility or organisational position. On the course, you’ll meet different people with different backgrounds. This will help give you a better understanding and tolerance of others.

On the course you will work on:

• Communication theories
• Training yourself in having a dialogue
• Questioning techniques
• Gaining a more in-depth knowledge of your communication skills

You will improve your skills in the following areas:

• Gaining greater impact and learning to communicate so that others understand your message
• Learning to manage a dialogue and move it in the direction you want
• Learning to tackle resistance during a dialogue
• Tailoring your communication to the situation
• Gaining an insight into your own behaviour and understanding the psychological mechanisms of your communication

Benefits for your company

• Clear external and internal communication
• Communication that is adjusted according to the purpose
• Better handling of difficult dialogues

Course structure

Employing a close interplay between theory and exercises, the course aims to provide participants with a holistic understanding of everyday communication dilemmas.

Afterwards, we’ll work on bringing theory to practice, reflecting on: “How can I use the new insights at work?” We’ll practise various situations from your everyday life, so that you can transfer your new learning into your reality.

Experience-oriented course

During the course you’ll work actively on developing your communication skills and your understanding of the relationship between content and process during the course of communication. You will be introduced to communication theories about daily communication and presentation.

The course is experience oriented rather than theory intensive, because “Nothing is as practical as good theory – but it has to be lived out!”.

The course focuses on active involvement by you and the other participants. So we’ll alternate between demos, exercises, creative input, walk and talk and group work.

Valuable group work

You’ll use the group as a reflecting team where you will be doing cases and other practical training. The group will be supportive and provide feedback.

During the course you’ll receive personal coaching from the facilitator based on an issue selected by you. The coaching will take place in your group.

The price includes:

Before the course

• Questionnaire

During the course

• Two days of facilitation
  • Day 1: 10:00 – 20:00
  • Day 2: 8:00 – 16:00
• One night of accommodation
• All meals
• One facilitator
• Course material with compendium and log for your personal notes
• Individual training and feedback from participants and facilitators

After the course

• Course certificate

Previous participants particularly liked:

• The personal coaching sessions with input from the facilitator
• Listening to and learning from the individual coaching sessions taking place in their working groups
• The exercises in various question types

Facilitators

The teaching will be conducted by a team of business psychologists with broad practical and theoretical experience in the field of personal development. Therefore, you will meet teachers who have great insight into organizational, managerial and psychological issues.