Video conferences at Mannaz
How to use Zoom safely
Following recent media coverage surrounding the security of Zoom, Mannaz would like to address a number of concerns raised and explain what steps we are taking to ensure the safety of both our clients and colleagues when using the platform.
Frequent concerns when using zoom
The Zoom application for computers
The biggest security challenge with Zoom occurs when the application is downloaded and installed on your computer.
However, it is not necessary to use the application on your laptop. Instead, you can use Zoom directly in your browser (for example using Google Chrome or Microsoft Edge).
Mobile and tablet apps have far better security than computer applications, and Zoom has really great apps for Apple and Android devices. This option may not be suitable for all meetings due to the smaller screen size on mobile and tablet. However, if you are using Zoom to attend webinars (with less need for interaction, ask questions etc.), mobile apps and the browser version offer an equally good user experience.
Another concern relating to the Zoom application (installed on your computer) is a setting that allows Zoom to see which program is being used. This feature was created to allow the meeting host to see if attendees are focused on the session. At Mannaz we have disabled this setting, and therefore do not have access to this data. This feature cannot be used in the browser version of zoom.
Recordings of Zoom meetings
Access to Zoom video recordings has also been raised as a security threat. If a Zoom meeting is recorded, you can choose whether to upload the video to a cloud storage or save it to your own computer. If the video is stored in the cloud, this recording could then be distributed, giving access to unauthorized individuals.
As a general rule, Mannaz does not record Zoom meetings as it is very difficult to do so in a way that respects the General Data Protection Regulation (EU GDPR).
If expressly agreed with a client for a specific purpose, we may exceptionally record virtual meetings. In these exceptional cases, the recording will be stored locally on a Mannaz employee’s own computer and never in the Zoom cloud.
Unwanted participants – zoombombing
A final concern is that third parties can access and log into zoom meetings. There have been cases where content or links have been displayed in the meeting ‘chat’, which could compromise your computer.
There is a simple solution to this issue. For all virtual meetings, Mannaz sends an invitation with a specific link that is connected to each attendees e-mail. They can only access the meeting with this link. For our webinars, all attendees are registered ahead of the meeting. For additional security, Mannaz always uses the waiting room feature when creating Zoom meetings, which means a Mannaz employee is required to grant access to each attendee, and can ensure unknown attendees are not given access to the meeting.
We believe these measures go a long way to protecting the security of our clients and colleagues whilst benefiting from the videoconferencing features Zoom has to offer.
Questions? Please always feel free to contact us
Related webinars and courses
Virtual meetings: How to succeed
The ability to conduct effective and engaging online meetings is getting increasingly important. The outbreak of COVID-19 means we need to be able to do more work virtually and, given the context of the climate crisis, we simply cannot remain dependent on physical meetings. An added bonus is that virtual meetings save time, as there is no transport.