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Mannaz Terms of Sale

For open enrolment programmes

As a rule, your enrolment is personal and binding.

Deregistration and transfer

Deregistration or transfer to another course date can occur if this is done in writing (letter or email) as per the guidelines below:

  • Up until 6 weeks prior to course start: free of charge
  • Between 6 and 4 weeks prior to course start: 25% of the course price will be charged
  • Between 4 and 2 weeks prior to course start: 50% of the course price will be charged
  • Less than 2 weeks prior to course start: 100% of the course price will be charged

If you are unable to attend the course due to illness or for any other reason, a colleague may take your place on the course.

 

Cancellation

In order to maintain the quality of our courses, we reserve the right to cancel courses. This could happen if, for example, the number of participants on a course is deemed too low to enable the participants to gain the maximum benefit from the course.

Should this happen, we will naturally offer a spot on the next available course with the same content. If a spot on a future course is not convenient, a credit note will be issued immediately for the course in question.

 

Prices

All prices include materials and meals, but exclude VAT and travel, unless stated otherwise. Mannaz reserves the right to change the prices and is not liable for errors and omissions.

 

Payment

Missing invoice information

Missing invoice information in the form of correct company name, EAN number, purchase order number, etc. will require re-invoicing and is subject to a fee of DKK 500.

Invoicing

The full course price is invoiced immediately upon enrolment. The payment terms are 30 days from date of invoice.

Missing payment

Late payments are subject to interest for each month or part of a month as well as a reminder fee of DKK 250.

Luk