Communication and dialogue

Dialogue and cooperation

Who determines the message in what is said?

When you communicate well with others, you don’t think about it. It feels easy and effortless and you get the information you need. But what is it that you really do in those situations that makes it work?

Communicational training is about doing what you are already doing - in an even better way. Any communication can hit a hitch or it can surprise or irritate you, if others misinterpret what you are saying. BUT – the recipient determines the message. This is why it is so important that you, the sender, makes sure that both parties of the communication are on the same wavelength.

Participants

The course is for those who wish to gain a clarity and an understanding of their own communication. You know that your communication is not always perceived the way you want it to, but you may not know exactly what is wrong. On the course you will practice various situations from your everyday life and receive feedback on your communicational style.

You want to become better at holding on to your messages and giving them greater emphasis, so that you obtain a greater assertiveness in your daily communication.

Regardless of your professional background, your area of responsibility and your organizational position, you will benefit from the course. This also means that you will meet a great variety of people with very different backgrounds on the course and this contributes to giving you a greater understanding and tolerance for others – also after the course.

Benefit

The course develops and improves your ability to communicate with others. After the course, you will be better at

·Making contact with and being understood by others

·Handling difficult conversations

·Guiding and influencing a conversation in the direction you want

·Asking questions and listening

·Tackling situations where you meet opposition in a conversation

·Understanding the psychological mechanisms that respectively promote and inhibit accurate communication

·Adjusting your communication to the environment that you are in.

Participants particularly like:

·The personal coaching sessions where they are the focus of attention

·The personal coaching sessions where they listen to others

·The exercises in questioning types.

Course content and form

Focus on your communication

Throughout the course you will be working on developing your communicational skills and your comprehension of the relationship between content and process in a communication process. In addition, you will gain knowledge of essential communication strategies and their importance for the daily communication.

From theory to practice

The course has a close interaction between theory and practice. Together, we take off in the “theoretical helicopter” in order to understand some of the communication-related dilemmas that we experience in our everyday lives. We then test out the theories in practice and focus on using what was learned. Later, we reflect on “How to use these new realizations professionally and personally”.

The facilitators, state: ”We will alternate between demos, exercises, fun contributions, walk & talk, team working, etc. and we are two facilitators, one of each gender. We constantly focus on involving the participants as we know that you learn by doing”.

Group work

You will be working in groups, which will help establish a high level of trust and intensity. You will be using the group as a reflective team. You will conduct exercises within the group, which will thereby function as a support and give you feedback on your language, your body language, your tone of voice and your facial expressions.

Facilitators

You will meet two of the following three facilitators, who all have a solid foundation within communication and personal development: Business Psychology Consultant C.C. Larsen, Consultant Mette Steenfeldt or Master of Psychology Jan Holst Jørgensen.

The price includes

Prior to the course

An invitation to a free two-hour meeting about “Good Learning”

A questionnaire

During the course

3 days of instruction

2 nights of accommodation
2 facilitators

All meals
A maximum of 16 participants
A training group with a maximum of 8 participants and 1 facilitator
A binder containing the course material and a log for your personal notes
Literature: ”Conversational Training” by Erno Metze and Jørgen Nystrup
Individual training and feedback from participants and facilitators
Recording of your training/coaching for personal use