Intercultural Communication

How to strengthen your international partnerships

Find the course in danish

Employees of the private and public sectors are increasingly entering into international partnerships and have to relate to the complexity, but also the opportunity of cultural synergy, that characterises the ever-changing global market. It is important that cultural capabilities are developed to keep up with global demands.

Do you work across the borders on a regular basis? Do you negotiate with foreign colleagues? Are you involved in international projects? Do you manage multi teams? Or do you work with many different nationalities on a day-to-day basis that requires you to act in many different cultural contexts?

Participants

This programme is aimed at individuals who work as consultants, international negotiators, international coordinators, international sales people or HR consultants, who wish to become better equipped to handle intercultural, international partnerships.

Benefit

This programme will give you:

• In-depth cultural awareness and cultural self-understanding
• Specific, intercultural communication tools to help you decode and analyse cultural encounters
• The capabilities to avoid miscommunication with colleagues from abroad, partners and clients
• Insight into your own intercultural communication styles
• Increased cultural intelligence

Programme content

We will work focused with intercultural communication through staged exercises, uncovering of individual behavioural patterns and discussions that are directed towards the working environment and business-related conditions.

The purpose of this programme is to help you deactivate your cultural autopilot and manually navigate cultural encounters. People often react intuitively in intercultural encounters, as their basic values and behavioural patterns are challenged. It is therefore necessary to communicate in a professional, mediating and open manner.

During the programme, you will become acquainted with various topics, such as:

• Fundamental cultural mechanisms – clarification of concepts
• The art of ’crossing cultures’
• Developing an effective, culturally aware communication style (intercultural conflict style assessment tool)
• Methods for creating better results in cultural encounters

Practical training:

On the programme, we will work specifically with topics, such as:

• Dos and don’ts in relation to specific case stories
• Global means of communication: email, conference meetings, telephone
• The individual, intercultural communication tool
• Dilemma exercises to raise awareness of your cultural communication style
• Staged improvisation exercises for cross-cultural conflict meetings
• Structured discussions of country-specific work cultures and dilemmas
• Reflecting teams are formed to share knowledge of your own, international experience

Teaching method

It’s about you!

We emphasise practical and specific training of each participant and combine this with supporting theory. We divide the group into training teams, thus allowing time and space to go into depth with each participant’s requests and needs.

The purpose is for you to constantly work on reinforcing your progress, and that you will want to continue to work with your new skills – also after the programme.

You will also receive great help in this area because, in addition to the facilitation and exercises, you will receive one hour of personal coaching.

The coaching takes place individually after the programme and provides you with an opportunity for further sparring and retention of what you have learned.

In-depth consultancy

For in-depth consultancy and personal sparring, please call Product Manager Merete Bernhardtsen at: +45-4517-6119 or send an email

Facilitators

On this programme, you will meet a facilitator, who is attentive and empathetic with great respect for each individual’s specific background, needs and requests.

Stine Fehmerling, MSc (Soc) in social science, cultural and linguistic encounters from RUC ( Roskilde University, Denmark ). Stine is a consultant in intercultural communication.

The price includes

Prior to the programme:
Invitation to a free two-hour meeting on ”Good learning” (in danish)

During the programme:
2 days of facilitation
All meals
Maximum 14 participants
Binder containing compendium and logbook for your personal notes
Individual, intensive training and feedback from participants and facilitators

After the programme:
1 hour of individual coaching to optimise the anchoring of your learning.

Kontakt Mannaz

For personlig rådgivning kontakt venligst Kompetencerådgiver Lonnie Vestergaard på telefon 4517 6006 eller send en email.